We will arrange for Full Truckload Freight Shipping for this item. We will provide you with a shipping quote for a shipping cost to your specific location for your approval prior to placing your order. 

CUSTOMER RETURNS

Customer Returns are typically items that have been purchased from a store (or online store) but then returned by a customer. Stores have varying individual return policies as well as product liquidation policies which can affect the type & condition of products you may see in varying loads. Wholesale customer return goods are typically not tested by anyone prior to making their way into a return load. Many stores do not have separate programs for customer returns, and shelf-pulls (discontinued, end of season, overstocked goods) are commonly found in customer return loads. Depending on what store they come from and what category of product it is, working percentages on customer return loads can vary greatly.

Furthermore, working percentage definitions can also vary depending on the category of goods in question. Often when one refers to ‘working percentage’ of products they are referring to the ‘salable percentage’ of the load. (For example if we are talking about a 5-piece Bedding set and 1 piece is missing or damaged – though one may consider the item as ‘not working’ or ‘defective’ it still has a resale value and one can still recover a percentage of the product’s original value). Generally speaking, the recognized industry average when trying to estimate working percentages is said to be around 65-75% working, 20% repairable, and the remainder throwaway/scrap/parts, etc.

View our RESOURCES Page for Additional Information on Return Loads